How Can We Help You?

How Can We Help You?

Purchasing a used machine is not an easy task. CNC Exchange has been buying and selling machinery for over 50 years and we are here to help. From finding the right equipment to properly moving a machine, no question is too basic to ask. Here are answers to the most commonly asked questions we receive about buying and selling equipment. If you don’t see your question here or you have additional concerns about the process, please contact us directly.
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Q: How can I trust that I will receive a good machine and that I will be treated fairly?

A: CNC Exchange has been in business over 50 years and we are proud to offer unparalleled customer satisfaction. We value long-term relationships with clients and take extra steps to make sure no surprises arise when buying a machine. Toward that end, we provide pictures, specifications and videos of our machines. Plus, most machines can be purchased with a 30-day repair/return privilege that provides additional peace of mind when buying. Please see our Terms and Conditions of Sales for full details of the 30-day repair/return privilege. At CNC Exchange, we want you to be happy with your purchase so you will look to us again when purchasing your next machine. 

Q: Can I inspect a machine prior to purchasing?

A: We encourage all clients to inspect machines prior to purchasing. We are a 15-minute drive from Chicago O’Hare International Airport and will provide transportation from and to the airport if needed. Most machines can be inspected under power. Please give us a call at 847-537-7700 to schedule an inspection appointment.

Q: How can I pay for a machine?

A: At CNC Exchange, we accept wire transfer and company check. If sending a company check, please make sure to use a trackable mail service.

Q: How do I ship a machine?

A: We have a vast network of logistics companies with whom we have worked over the years. We can assist with all aspects of the logistical process. Please see our Logistics page for more details.

Q: I want to sell a machine. What options do I have?

A: We can help you sell your machine in various ways. We can make a cash offer and remove it immediately, sell it from your floor, or auction your equipment. Each option has its pros and cons. The best option depends on your particular circumstances. Please give us a call at 847-537-7700 so we can discuss your situation and determine which option is best for you.